Trust & vetting

You’re letting someone into your home. We take that seriously.

Anyone can post an ad online. The difference with us is everything that happens beforea pro is allowed to show up at your door — background checks, references, insurance, and a guarantee that’s on us, not them.

How we earn your trust

Police background checks

Every contractor completes a Canadian Police Information Check through Thunder Bay Police Service before their first job. No exceptions, and we cover the cost.

References & work history

We interview each pro and call real references. We're building a small bench on purpose — we'd rather have ten people we trust than a hundred we don't.

Fully insured

The business carries liability coverage, so the rare accident is handled properly — not argued about. You're never on the hook for a stranger you found online.

Flat, transparent pricing

You see the price before you book. No hourly meters, no "actually it's more" once they're inside, no cash-only haggling at the door.

100% satisfaction guarantee

If something isn't right, tell us within 24 hours and we'll send someone back to fix it. One local team stands behind every job we send out.

Local accountability

We live in Thunder Bay. There's a real phone number and real people behind it — not a support queue three time zones away.

How we vet every pro

Four steps stand between an application and a knock on your door.

  1. 1

    Application & screen

    Every pro applies, tells us what they can do, and confirms they'll complete a background check. We read each one personally.

  2. 2

    Interview & references

    We talk to them, check their work history, and call references before they ever get near a customer's home.

  3. 3

    Background check

    A clean Canadian Police Information Check from Thunder Bay Police Service is required before the first dispatched job.

  4. 4

    Standards & guarantee

    They agree to our standards — on time, respectful, finish the job — backed by a guarantee we honour, not them.

The 24-hour guarantee

If anything about the job isn’t right, let us know within 24 hours. We’ll make it right at no extra cost — re-clean, touch-up, or sort it out directly. That promise is ours to keep, so you never have to argue with the person who did the work.

  • Re-clean if you're not satisfied
  • No extra charge
  • Handled by us, not the pro

Booking opens soon.

Want to be first in line when it does — or are you a pro who’d pass our checks? We’d love to hear from you.